Contact Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or want to discuss a partnership, this page tells you the best way to reach the team at Online Casinos.
How to Reach Us
You can contact us directly by email at [email protected]. We read every message and aim to reply within two business days. Please include as much detail as you can — a specific page URL, the name of the casino in question, or the nature of your enquiry — so we can get back to you with a useful answer rather than a holding response.
What We Can Help With
- Factual corrections: Bonus terms, payout methods and licensing details change. If you believe something on our site is out of date or inaccurate, let us know and we will review and correct it promptly.
- Editorial feedback: We welcome considered feedback on our reviews and ratings. We cannot adjust scores based on commercial requests, but genuine editorial observations are always appreciated.
- Content and partnership enquiries: If you represent a licensed online casino operator and want to discuss how your service is covered — or whether it should be — please email with your full details and we will respond through our editorial team.
- Responsible gambling concerns: If you are worried about your own gambling or that of someone you know, our responsible gambling page lists organisations and tools that can help. We are not a counselling service, but we will always point you in the right direction.
- General questions about online casinos: We cover a wide range of topics — from withdrawal speeds and payment methods to licensing and game fairness. If something is not answered on the site, get in touch and we will do our best to help.
What We Cannot Do
Online Casinos is an independent comparison and review site. We do not operate, manage or hold any accounts with the casinos we cover, which means we cannot:
- Process withdrawals, resolve account disputes or act on your behalf with a casino operator.
- Override decisions made by a licensed casino's support or compliance team.
- Guarantee outcomes for bonuses, promotions or gameplay — these are subject to each operator's own terms.
If you have a complaint about a specific casino, you should contact that operator's customer support team directly. For unresolved disputes, your state gaming regulator is the appropriate authority — the relevant body depends on which state you are located in and whether the casino holds a state licence.
About This Site
Online Casinos (qualtry.com) is an independent affiliate website. We research and review online casinos available to residents of the United States, focusing on factors that matter most to real players: how quickly withdrawals are processed, what licences and consumer protections apply, how bonuses actually work, and what the game ranges genuinely offer.
When you click through to a casino from our site and create an account or make a deposit, we may receive a commission from the operator. That commercial relationship does not determine our rankings or ratings — our about us page explains our editorial process in full. You can also read our terms and conditions for the legal detail on how this site operates.
A Note on Gambling Responsibly
Online casino gambling is entertainment, not a reliable source of income. Games of chance carry a built-in house edge, and no strategy or system changes that over the long run. If gambling stops being enjoyable, or starts affecting your finances or wellbeing, please use the tools and support services listed on our responsible gambling page. You can also contact the National Problem Gambling Helpline on 1-800-522-4700, available around the clock.
Players must be 21 or older to gamble online in most US states, and must be physically located within a state where online gambling is legally permitted. Please check the rules that apply where you live before registering with any operator.
Response Times
We aim to reply to all messages within two business days. During busy periods it may take a little longer — if you have not heard back within five business days, please follow up and we will prioritise your message.
Email is our primary contact channel: [email protected]